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This book will teach you how to:


  • Avoid using combative tactics
  • Handle an opponent's aggressive
  • techniques
  • Be open without being naïve
  • Handle stress and making mistakes
  • See the whole business and understand
  • The importance of variables
  • Foster trust
  • Understand body language
  • Choose the right negotiation method for
  • the situation
  • Get a bigger piece of the pie and
  • Achieve a negotiation with two winners

SMARTnership The Third Road - optimizing Negotiation Outcomes